[Resolved]  Reliance Communications — WIRELESS LANDLINE CHANGE

Address:

North 24 Parganas, West Bengal

HI,
I AM USING A RELIANCE LAND LINE FROM LAST 4 YEARS.I WANT TO CHANGE MY RELIANCE LAND LINE WITH A NEW ONE AS MY PHONE HAS GOT DAMAGED.I WENT TO 4 WEB STORES.(KALAKAR STREET ,GIRISH PARK,SHYAM BAZAR AND NAGAR BAZAR).

1> WHEN I WENT TO KALAKAR STREET RELIANCE WEB STORE THEY SAID THAT YOU AR IN THE PLATINUM CATEGORY AND U WILL GET A REPLACEMENT WITHOUT ANY MONEY.THEY TOLD TO GO TO SHYAM BAZAR AS IT WAS THE BRANCH THAT COMES IN MY AREA.

2> WHEN I WENT TO SHYAM BAZAR WEB STORE THEY TOLD ME THAT I CANNOT GET A LAND LINE FOR FREE.AND WE DON'T HAVE STOCK.

3> NAGAR BAZAR WEB STORE CLOSED DOWN.

4> GRISIH PARK WEB STORE SAID THAT WE CANNOT DO IT.

AFTER PUTTING COMPLAINS IN ALL THE WEB STORES NO ONE HAS GOT BACK TO ME.
WNEM I WENT TO CHANGE MY ANLINE WITH A NEW LATEST ONE THY AL;L SAID WE DON'T HAVE STOCK.THAN HOW CAN I GET MY LAND LINE REPAIRED I AM PAYING RS 600 EVERY MONTH FOR NO REASONS.
PLEASE CONTACT ME.IMMEDIATELY

MY LAND LINE NO IS[protected]
CIOU CODE : WBRL10088
TARIFF PLAN : WPUNLTD525
RELATIONSHIP NO. [protected]

PHONE MODEL :- LG LSP 400 OR 300
PLEASE CALL ME ON MY ALTERNATE NO : - [protected] (SAURRAV MANOT)