Reliance Communications Limited — poor behavior, poor service

Address:Surat, Gujarat

Hello Sir/ mam

Myself deepak, few days back i purchased new connection in reliance..i have submitted all my documents which are required for new connection..almost 5 days are passed but they are not doing anything..whenever i used to call in customer care everytime they say that your connection will activate in 24 hours.. at last when i got tired i told them that i will lodge complain in indian consumer forum .A person from customer care replied u do whatever you want to do your connection will not be activated, in addition to this he said if you want to lodge complain in indian consumer forum i don't care. Because of new connection only i purchased new CDMA mobile.i will disclose the name of that person ..details of that person are as follows

Name: Mr sunny(from customer care)
phone no-[protected]

plz help me ..this person don't have manners to speak with customers


My details
Ph-[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information