Reliance Communications Limited — Reliance sends Inflated Bill and Issues Threats to Netconnect Customers.

Address:

Kolkata, West Bengal

Beware! Reliance NetConnect is overcharging its customers. On 13.2.2013 I bought a Reliance 3G Broadband connection ([protected]) for Rs.750/- p.m for 5B unlimited download. Despite my repeated complaints about inflated bill, from the 2nd month Reliance is now sending me bill of Rs. 842/- p.m and my broadband Internet has been disconnected since 5.5.2013 They did not give me any copy of document I had signed and need now. It only proves that they want to exploit the customers. On 16.5.2013 I their website:http://www.rcom.co.in/Rcom/personal made the following offer: Broadband USB Data Cards: Postpaid Plans B) Unlimited Internet PLANS 5 GB Unlimited ...Bill Amount Rs.750/-per month A Bill amount includes everything. Now my question is: Why is Reliance Communications adding taxes to Rs.750/- ? I REQUEST TRAI AND DOT TO TAKE NOTE OF THIS MISSELLING AND IMPOSE PENALTY FOR THIS FRAUD. This unethical practice must be stopped and my connection be restored. As Reliance could not produce monthwise break-up of its inflateded dues, it's employing lawyers to issue threats. TRAI SHOULD IMPOSE PENLTY ON R.COM FOR DUPING ITS CUSTOMERS. DR.SWAPAN KUMAR BANERJEE, KOLKATA