[Resolved]  Reliance Communications — SMS PACK DEACTIVATE

Address:

Madhya Pradesh

Dear Sir, My Name is Arti Deepak. I am using a reliance mobile No [protected]. I was activated a 'SMS 1Paisa' service in my mobile. I want to deactivated this service and calling to customer care on 19 Jul 10 about this procedure. Customer care was replied me about the procedure. Then i follow the procedure by an SMS "DACT SMS 1P" to 53739. But the reply was received that "Dear Business partner, your request could not be processed. Please try again. We regret the inconvenience." I was trying for de-active my service by SMS many times. But the same reply was recd as and when i SMS for that. Then i was again calling to customer care but lines are always busy.
Therefore, i will request you for inquiring this matter and inform me in my E-mail [protected]@gmail.com or my mob no [protected] please.
Thanking you sir. Your's faithfully.