Reliance Communications — Wrong Song Being Set as Caller tune.

Address:

Mumbai City, Maharashtra

This is to inform everybody that RELIANCE COMMUNICATION (GSM) do not care for their CUSTOMERS. On 21st Dec 2010 I had activated caller tune from their 5123999 SMS service by, but the wrong song got activated, I called their Customer care on 198 but the executive their are not willing to help their customer they told me that it has been activated from my side & there is no MISTAKE from Reliance. I called several times after that my complaint was lodged (but of no use).

Further I sent emails to CUSTOMER CARE of Reliance but from their also they are not ready to except their mistake. And reply to me every time that it is the correct song I had selected form my side.

This was not expected from a company like RELIANCE.

Please if any body can Help me.