Reliance Communications — Deducting balance on every recharge

Address:

West Delhi, Delhi

Hi
my phone number is [protected] which is reliance GSM. & I have 5 other reliance phone no. and every time i recharge my prepaid GSM mobile with any balance more than half of the amount is deducted by reliance without any information. The moment I recharge my mobile immediately my balance is deducted and they say that is is because you have activated some services, which I never did, Neither we reply to any message nor to any reliance alert service, the moment we see any of their message we straight away go ahead and disconnect it. but reliance people are lieing by saying it is done from customer end. I have proof for that. One of my Reliance GSM mobile SIM was not even connected and I recharged that with rs.100 and after few hours when I just inserted my sim card into the mobile and checked the balance it had only few rupees, approx. 60 rupees were already deducted by reliance by just recharging even though the SIM card was not inserted into the mobile. Now they won't have any excuse.

What I want is Compensation for the harrassment made to me by reliance as they deduct money from my account and to get my money back, I have to be on phone with reliance customer care and fight with them, at times even customer care executive shout and abuse which is not at all acceptable. for the problem created by reliance i have to spent my money, time and mental harrasment which is Fraud, scam made by reliance and it is a torture to the customer. Please provide me justice. Entire India is struggling with the same fraud from reliance. Do we still have justice in India?