[Resolved]  Reliance Communications — Activating Schema without notice and deducting amount

Address:

Pune, Maharashtra

Reliance Communication have deducted 10rs from my balanc and they are saying the share and Shayari scheme is activated on 8th Oct. Since then continuously deducting 10rs from my balance. Some how i noticed it and i called them so i survived. There is no single message has came to my inbox which there system claims that they have sent message. If they would have sent it, i must have recognized it with immediate effect i would have stopped it.

This is not first time has happened. last month also they deducted 30 rs and said some scheme has been activated by you even though no notice has been taken from our side. but with immediate call they used to send the balance back... so after this learning they started deducting 10rs so consumer may not notice it.

Now what should i claim for? I was paying for the service i never activated and not get service as well. Now they have refused to give money back too. Its worst then previous problems. The call center people speak with us like we are uneducated and almost abusing languages. I have recorded the conversation as well, if needed i can produce it. But there should be some solution by with this people stop doing this...

Any direction will be well appriciated