Reliance Communications — Unnecessary reduction

Address:

Punjab

Sir/Madam,

This is the second time I have to lodge a complaint against Reliance communications. It seems like I am a target for them. Every 15 days they deduct 30-40 Rupees from my balance. They did the same today 19 November 2010. An amount of 30 Rupees was deducted without ANY sort of notification. Not even a call not even a message. And that too when all the schemes that I have on my number are already renewed and no other pack has been requested. Kindly look into the matter. As a consumer I cannot afford to lose 30-40 Rupees for nothing every 15 days. And on top of everything, the customer care number is 24*7 busy. How are we supposed to contact them?? And then they say it is our fault that we did not report this inconsistence to them. Hmmpphh!!! :@

Yours Sicerely
Megha Sood
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