Reliance Communications — Reliance Broadband Disconnected Long Back, No Dues. But a Court Complaint Against Dues! Reliance Going HELL. No proper update.

Address:

Thiruparankundram, Madurai, Tamil Nadu

Hi,

I had the Reliance broadband connection in Madurai, Tamil Nadu. And I disconnected my broadband connection very long back ago(November 2011). I paid all my monthly broadband bills and surrendered all the equipment like modem, cable etc, So, there is no more dues to pay.

But I got the invoice mail every month of Rs.1,678.28 for not surrendering the equipment. I have called the local person and cleared the same by the time itself. He said I won' be getting any more mail regarding any dues. So I ignored.

Today I got a call regarding, a file for court complaint against the payment due amount of Rs.1,678.28 in the New Delhi court. Its making frustration to the customers. Your employee has not updated about the equipment return. So it is reflecting in your system. No proper communication or lacking to update the "disconnected connection" between your team. Reliance going to the helllll.....

Customer A/c Number :[protected]
Billing Account No. : [protected]

This is not fair. As the customer has returned the equipment you have to update in your database. Failing that, you should not blame the customer and asking them to pay the dues.

Actually, I have planned to get a new connection again in the same address. Unfortunately the complaint has rose now :(

Regards,
Arun