Reliance Communications — service error | |||
Dear Sir, My Reliance prepaid number is [protected]..... My reliance number activated 3 months ago on 12th june 2012..My plan is 10 p/min R to R, 25 p/min others, 50 p/min STD and 6 GB internet data ( 1 GB/month * 6 months )..This plan is for 6 months...But today i got message from you that my mobile internet /combo pack will expire in 3 days ( on 10th oct.2012 )...According to Reliance plan it should be after 6 months ( on 10th january 2013 ) from activated this plan to my number.... To complaint about this problem,i called to Reliance customer care but they blocked my number again so i didn't connected to customer care....I have a big doubt that How the Reliance got 'Best quality of service award' for the 2nd consecutive year... I think these problems are happens with others Reliance customers also... Now, frankly i must say that i don't believe on Reliance customer care( 198 ) but i believe on you because you solved my previous problems...So Please ,again you solve my this problem... Thank you.... Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
When i call to customer care they told that some error in ID proof. But for 10 days it works properly. Suddenly its not working. If there is any problem in ID proof i should not get connection from beginnig itself. After 10 days only they are telling that some error.
I have submitted the proof correctly. Its my brothers college ID proof. While i getting sim they verified that all the proofs are correct.
RSN:[protected]
MDN: [protected]
Please send me a confirmation mail and verify and activate my account soon.