[Resolved]  Reliance Communications — Unsolicited subscription to Value Added Services and deduction of balance

reliancecommunications — unsolicited services

my mob no is [protected]over the last one year reliance comm has been sending unsolisited pack of edu pack of Rs 30 per month .It happens whenever the balance is above rs 90/- my repeated attempts at discontinuation of the service are of no avail.The RELcom no 53030863 for discontinuation says you are not subscribed to this service yet Rs 30 has been deducted on 9 occassions .I have never asked for the service or used it.
It is an agony to try getting to the customer service at*369 besides the time wasted.
My complaint in brief is the unsolisited service at a cost has caused me immence agony financial loss and waste of time.
the service provider should be made to apologise and pay for suitable compensation and reversing the costs tome

reliancecommunications — setchange

i have taken a new connection on jan 5 2010.but there was problem in phone set.
on complaint iwas given complaint no.[protected].but despite of various requestes
&email my set has not been changed phone no.is 1061;3299550what should i do
my mobile no is [protected]

Reliance Communications — Activation of unsolicited services

I have a reliance mobile connection. On several occassion a service known as cricket pack gets automatically activated on my mobile and daily Rs.5 is charged to me on the days when there is a cricket match.

On calling the customer care they give the trained response that the service was activated on my request. This time they also told me that the call was made by some third party provider whose number as given by the call center guy 'Irfan' was[protected].

I fail to understand how such blatent mal-practice can continue in our country. This simple scam helps Reliance Communication generate crores of Rs. everyday. This is another form of extortion. I have very little hope that this will be rectified. But I urge the general public to swtich to another service provider using the number portability. Atleast that will teach reliance a lesson. I believe Anil is trying to gather money to build a house taller than his brother. With such corrupt bricks how long is it going to last?

Reliance GSM — Automatic subscription of services and deduction of balance

Sir/Madam

This is to bring in your notice that I ,Himanshu Sardana, a user of Reliance GSM mobile service provider having mobile number [protected] wants to lodge a complaint against Reliance Communication.They have automatically subscribed me to a service named "LOVECHARM" by deducting Rs 30.00 without any prior information.I want full waiver in this case and i m getting 10 stupid offer calls from their side daily from numbers like [protected],[protected],[protected].i m very tired of receiving this stupid calls.Please look in to this matter carefully.

Yours faithfully
Himanshu Sardana
Mobile [protected]

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

"Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

Hi

My Reliance number is [protected]

My account balance is being cut by Reliance communications for VAS which I have never subscribed. I have tried calling customer care many times to stop all VAS and credit the deducted amount back. However the number *333 is always busy and I have never been able to get through.I have again received messages that some VAS has been started for which substantial amount has been deducted.

Deducting unnecessary balance of the users is unethical and should be stopped immediately. If this is not stopped immediately, we will port our number with other service providers.