[Resolved]  Reliance Communications — unwanted deduction

sir; i v k jha using mobile no [protected] and [protected] several time i talked with customer care to deactivate all vas which they activate fm their side bt neither they deactivate nor they refund amt pl see recordings, i dont request for activation of any vas but intentionally they activate and deduct money i feel cheated and humiliated pl refund all amt and deactivate all vas

I AM A RELIANCE PREPAID CUSTOMER AND MY MOBILE NO. [protected].THERE ARE UNWANTED DEDUCTION OF RS.30/- IN THE MONTH OF APRIL, MAY AND JUNE OF WITHOUT ANY ACTIVATION OF VAS.

IN CHHATTISGARH POOR CUSTOMER CARE SERVICE OF REL. PREPAID. I TRY SEVERAL TIMES TO TALK CUSTOMER CARE BUT FAIL TO CONNECT THEM. I[censored] ARE NOT HANDLE PROBLEM OF CUSTOMER WHY ARE U RUNNING THIS STUPID NETWORK STOP THIS NONSENSE RELIANCE SMART IN CHHATTISGARH.

Reliance smart company is deducting the money from my mobile any time without any choice given by
me.and harassing . My mobile is [protected] .
you are requested to look into th matter and resolve the issue
thank you

Heyy!!! I recharge my account with Rs. 100/- on[protected] in my relience prepaid no[protected]. But after a few minutes there is a deduction of Rs. 30/- from my account, and there is no any satisfied answer from your local customer care. They make me call to your customer care no 198 but there is no any positive response for unwanted deduction. so, I kindly requesting you to take quick action and refund my unwanted deducted money.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare