Reliance Communications — Value added service subs

Address:Bangalore, Karnataka

Hi,
Company - Reliance -My service -Reliance GSM ,my number is [protected].

The Value added service like 'Love Tips' and 'LKD' are subscribed into my reliance GSM number unnecessarily and then I unsubscribe for the same.But still my money got deducted and not get credited back to my number.

Regards,
Kokila
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Reliance Mobile Service — AUTOMATICALLY ADDED FOR SOME VALUE ADDED PACKAGES

I have used eliance cdma mobile network. My Reliance Mobile No.[protected]. Much More time automatically added some value added packs and always taken my recharge account. Minimum 2 or 3 packages added automatically per month and taken 45 to 60 rupees in a month. Many more times I'am talk to reliance customer care officers, at this time customer care officers unsubscribe the packages and refund just 10 rupees. But, in 2 days another pack is automatically added and always taken this charges.

Pls. Help me.
yes. above matter is true.
"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"
I am facing same issue with my no.[protected]. Its pure cheating and robbing customer. Pathetic.
my complaint is exactly the same(mobile no.[protected]).do some thing to unsubscribe these packages.(LKD etc)
Hi,
Company - Reliance -My service -Reliance cdma, my number is [protected]

The Value added service 'Love Tips' are subscribed into my reliance cdma number unnecessarily . my money got deducted and not get credited back to my number. i even e-mailed their customer care email id, as the customer care number deliberately do not have any option to talk to representative or register a complaint. I will drag them to consumer court if they do not refund my money and stop adding these useless services without my consent.

Regards,
tapan gupta

Reliance — value added service

Hi I have activated whatsapp plan, twice my money got deducted, still its deducting my money.really pathetic service reliance gives .they tell to msg on 53739 dact WA to deactivate but it says this service is unavailable.really disgusting .
[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information