Reliance Communications — waiver request

Address:Mumbai City, Maharashtra

Greeting Reliance,

I am one blackberry user of Reliance GSM of mumbai location and using

your services since reliance GSM launching. Now my concern is that last

month i did a recharge of 398 Rs. but due to your server issue plan was

not activated on my number so i have launched a complaint on 11-Jan-2013

regarding the same and could not use my net services for three days so

later resolving my issue i have registered a waiver request again on 14-

Jan-2013. And your help desk co-ordinator told me that i will get the

waiver within 48 hours or my three days service would be extand. But

nothing happen yet as no waiver has been posted yet and even my validity

of pack is been expired now.I have lodged several complaint for waiver

but all front desk person are telling that they have forwarded my number

to the concern desk and giving me interection ID everytime which is use

less for me.

Find my details below -

Operator - Reliance GSM (Mumbai)
Complaint Number[protected]

I have registered one fresh complaint today in nodal desk as all your

front desk guys including seniors are useless and doing time pass there.

Now i m very clear i want my three days waiver on urgent basis.. even i m

going to publish this mail to the internet so that people could aware

that how reliance is cheating their customers.
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Comments

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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