Reliance Communications — waiver request | |||
Greeting Reliance, I am one blackberry user of Reliance GSM of mumbai location and using your services since reliance GSM launching. Now my concern is that last month i did a recharge of 398 Rs. but due to your server issue plan was not activated on my number so i have launched a complaint on 11-Jan-2013 regarding the same and could not use my net services for three days so later resolving my issue i have registered a waiver request again on 14- Jan-2013. And your help desk co-ordinator told me that i will get the waiver within 48 hours or my three days service would be extand. But nothing happen yet as no waiver has been posted yet and even my validity of pack is been expired now.I have lodged several complaint for waiver but all front desk person are telling that they have forwarded my number to the concern desk and giving me interection ID everytime which is use less for me. Find my details below - Operator - Reliance GSM (Mumbai) Complaint Number[protected] I have registered one fresh complaint today in nodal desk as all your front desk guys including seniors are useless and doing time pass there. Now i m very clear i want my three days waiver on urgent basis.. even i m going to publish this mail to the internet so that people could aware that how reliance is cheating their customers. Was this information helpful? | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care