[Resolved]  Reliance Communications — wrong deduction of money and it is a regular process

Address:South Delhi, Delhi

Dear Sir/Madam,

I am very sorry to say that your delhi circle service is so worse and it always cheat the custmer by diffent way I have three reliance delhi number and unfotunately i am facing same problem on all number this is not my first complain at least 10-12 time i complain by mail and so many times by phone. Now i mail for complain of my number [protected] on which i get a massage tomarrow that ur cricket service activated 10 rs for 10 days balance deducted
after few minute i got msg that ur cricket service sucessufully deactivated .Neither i activated nor i deactivated any service . This is pure cheating and that type of problem more frequent when ever i recharge my number. Since i am roaming my custmer care service also not working, Kindly take this issue seriously and refund my money.

Vikas Kumar
Contact on: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am again complaining you for same problem this time my complain
for my Assam number [protected]i recharge it with 30 rs on 21 st got 23
rs talk time and at 1:30 am of 22nd i got a msg that ur Heath service
is activated 20 rs charge for 20 days what a hell this is i did not
even touch my mobile after it get recharge. This is reliance regular
practice i spent 30 min daily for talking with customer care writing
complain when i complain for it your customer care representative says
it take 48 hr (comp no.[protected] to refund it this fair that people
recharge their mobile for some important purpose and wait 48 hr for
their own money. I am very sorry to say reliance is not provide fair
service.



Vikas Kumar
Mob: [protected]
"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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