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Hello Madam,
As per our telephonice discussion. I have mailed a screenshot/document in which the old plans are showing your website. Please have a look at my mail and resolve my issue.
Mail Date and time- 21 Jan 2013 6:18PM from er.[protected]@gmail.com
Waiting your reply...
Thanks
Ravi Shankar Soni
As per our telephonice discussion. I have mailed a screenshot/document in which the old plans are showing your website. Please have a look at my mail and resolve my issue.
Mail Date and time- 21 Jan 2013 6:18PM from er.[protected]@gmail.com
Waiting your reply...
Thanks
Ravi Shankar Soni
Dear Customer,
We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that on 16 Jan 13 benefits of recharged denomination Rs.74.00/- was posted was been posted into your account.
Regards,
RCOMcare
We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that on 16 Jan 13 benefits of recharged denomination Rs.74.00/- was posted was been posted into your account.
Regards,
RCOMcare
Hello,
According to your website there was showing old plan of 74/-(180 days validity, R-R 10Ps/min. etc.) at the time of recharge(16 Jan 2013). I have already sent you the proof(Screenshot of the website) of this. I have discussed with your team lot of times. But not get any positive answer. What is this system..? Its around half month gone. Who are responsible for my expensive my call rates for this duration. I just want to ask question from you. Are you really taking my problem seriously or really want to resolve or should i need to take another action..???.
You are saying here "We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that on 16 Jan 13 benefits of recharged denomination Rs.74.00/- was posted was been posted into your account.".
What benefits you have added in my account. please let me know. I am stilling paying R-R for 25ps/min. Where is the benefits.
Please tell me what do you want exactly??
Thanks
Ravi Shankar Soni
According to your website there was showing old plan of 74/-(180 days validity, R-R 10Ps/min. etc.) at the time of recharge(16 Jan 2013). I have already sent you the proof(Screenshot of the website) of this. I have discussed with your team lot of times. But not get any positive answer. What is this system..? Its around half month gone. Who are responsible for my expensive my call rates for this duration. I just want to ask question from you. Are you really taking my problem seriously or really want to resolve or should i need to take another action..???.
You are saying here "We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that on 16 Jan 13 benefits of recharged denomination Rs.74.00/- was posted was been posted into your account.".
What benefits you have added in my account. please let me know. I am stilling paying R-R for 25ps/min. Where is the benefits.
Please tell me what do you want exactly??
Thanks
Ravi Shankar Soni
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare