[Resolved]  Reliance Communications — wrongly charged and rude behavior

Address:

South West Delhi, Delhi

i recharged my reliance number [protected] with 79 night calling pack ( R to R) on 2nd june before recharging i called *333 and asked them clearly that i have 29 voucher activated they told me no problem you can recharge with 79 and i got message after recharging that recharged sucessfully but on the 3rd june when i called reliance number my bal is deducted and i called 198 and asked them is my 79 voucher activated they say yes and i filed complaint with sr no.[protected] on same day for wrong charged, on 4 june i recieved sms we had checked and found all call charged correctly, then i agin called and asked them and after that they again filled my complaint and today i recieved sms agin with same excuse, today when i called 198 and ask them is my voucher activated they answer yes if my voucher is activated so why my balance is deducting for calling reliance number. till now i contact them atleast 50 times but no solution is come. i want solution that either 79 voucher work or they revert back my balance and 79 rs.