[Resolved]  Reliance Customer Care — SERVICE RELATED

Address:Hyderabad, Andhra Pradesh

From: srinivas tripathy <[protected]@yahoo.co.in>
To: rcomnodalofficer.[protected]@relianceada.com
Date: 06/27/2011 03:53 PM
Subject: not responds my issues till date Dear sir/madam,

I, Srinivas Tripathy having the prepaid GSM no[protected], unable to know my balance from last 1 months. After pressing *367# its coming 'request not completed', dialing *333 also its telling 'ur request can't be processed at this moments', want 2 speak with cust care also not connecting with long long waiting, balance summary is not coming after each n every call end. By typed 'bal' n sending to 55333 also no respond.
I given a complain on 19th Jun'11 with complain no[protected] also there is no response till yet. Today I given another complain to Nodal officer same things with a new complain no[protected].
So i want to know when will the issue will solve. I waiting for ur kind response and reply.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I AM NOT HAPPY WITH THIS REPLY. AFTER WRITTING ALMOST 10 MAILS TO UR CUSTOMERCARE DEPT AND NODAL OFFICER STILL I NOT RECEIVE A SINGLE REPLY OR CALL BACK TILL NOW.
DO SOLVE MY PROBLEM AS EARLIEST AS POSSIBLE OR I WILL GO FOR MNP.

REGARDS

SRINIVAS
my mobile is [protected]. why you are reduse my 10 rs balance of my account. give me whart are the reason. you are regulary reduce orcut my balance . if you are not backmy balance .then we go to the consumer court. and charge the 1 crore rs of compalsasion maney. and also charge the reliance is one of the bad consumer services. your call center are not give me respone.
i am abuthahir, from kanyakumari district, kulashekharam, pin 629161, i have bought one netconnect+ moderm last monthmy netconnect+ moderm number is [protected], the outlet guy told me that within a week netconnect+ service will reach kulashekhara market junction, but till now i didnt get that serviceso please consider my request and arrange the service to this locate area, thankyou.
K.abuthahir
nila tex, market junction, (near mookambika medical college, kulashekharam, kanyakumari district, tamilnadu.
pin: 629161
good afternoon sir,

we regret to inform you that we are facing so much signal problem with inside our premises and open area past 6 months.

kindly note area opp.naval dock yard, naval base post, visakhapatnam 530014.

for your kind info we are utlising your mobile phone service in our office 13 numbers

please rectify the subject issue without any further delay if continue same situvation we will go to
other options.

kindly ack receipt of the same please.

tks / rgds
s.kanagasabapathy
[protected]
sical container freight station,
c/o.central ware housing limited.,
naval dock yard,
naval base post
visakhapatnam - 530014
s.[protected]@sical.com, [protected]@yahoo.co.in, [protected]@sical.com
i, nitin kumar having the prepaid number CDMA[protected]. and i am facing the many problem my customer care is not working for a week *333 and also 198 when i dial this number atomatically disconnect my balacne is deduct 81 rupees last recharge 100 rupeess 19-10-11 so i request to u solve my problem as soon as
Sir Meri ek lapu sim ragistrtion fail kar diya hia.Apse nivedan hai ki us nomber ko puna chalu kare mo-[protected] hai name chandraviharimeena mob no-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information