Reliance Data Card — UNAVAILABILITY

Address:

Ahmedabad, Gujarat

I wanted to purchase the reliance data card for which I had inquired. After inquiry an executive from vritiinfocom visited my factory and asked for the charges of data card for which i issued a cheque. The executive informed that the accept only CASH. After providing my cash to him the executive went away and delivered me the data card within 2 hours but the seal was broken. On inquiring he replied that they need to check the data card whether it was working properly or not. On further inspection I found that the Headset was missing in the box provided to me. On informing to the executive he said it is not available with them.
I further complained the same to his head MR. NITIN of Vriti Infocom on 20th march, But no action was taken.

Not only that I also informed Mr. Gaurav Sharma of the reliance department head for ahmedabad. Neither he took any action.

The problem was that i was delivered the card but was unable to activate the same as it was not possible without data card.

Frustrating further I Complained it with the GUJARAT G1 HEAD Mr. Jatin Of Reliance. He assured me that the headset would be delivered to me by 21st March.

When the headset was not delivered to me by 23rd march, I complained to Vriti Infocom head office Gudgaoun.

Being Today 30th March I still havent recieved my headset.

I request you to do the needful and guide me to complain if required to higher authorities.

thank you