[Resolved]  Reliance Digital — Free Service for AC

Address:

South 24 Parganas, West Bengal

I purchased a 1 Ton Godrej split AC and a 320 ltr Godrej Refrigerator on 6th June, 09 from Reliance Digital, Bansdroni, Kolkata vide Invoice no. 006. Accordingly I was issued 3 free service coupon for the AC maintainance to be completed in a year.

My first service was done in Nov,2009 as per my request.

For the second service, I am following up for last three months and one technician reached my residence of 25th June 10. Then I got a call from Mr. Subhasish[protected] that the second service was carried on 24th Feb, 10 by one technician named Gopal though practically no servicing was carried out. Subhasish failed to produce any document signed by me neither he collected the free service coupon from me.

Mr. Subhasish behaved rudely though he doesn't have any proof of carrying out the AC second maintenance. The free service coupon sl no 9470 is still with me.

I called up CRM manager[protected] and lodged the complaint, but she failed to call me back as promised.

I mailed to [protected]@resq.in on 26th June,2010. But not received any reply yet.