Reliance Digital — Poor Service

Address:Bangalore, Karnataka

Hi,

I purchased Products from Reliance Digital Bangalore (which is located in Cunningham Road) worth 1.25Lakhs. I was promised a 2nd business day delivery which was failed and later i had to end up picking up all the products from the stores itself on my own and the transport charges was put on me. This was the most Pathetic moment i had in my life. I had brought many electronic products before from other stores, but was always delivered by store itself and on time with no transport Fee. But here it was the other wise. Also i used to get many goodies for even a small purchase of product from other stores, but in Reliance digital it was my worse experience that i did not receive even a small gift even though i purchased worth so much at once. I have lost all hopes on Reliance Digital stores and would never buy any products from here again and would not recommend as well. Would post the same in all the Forums and social media as well for the worse service i had been through. Let me tell you one more thing. In Dell we always have to purchase many electronic products and many other to provide as gifts to employes, and i was recommending Reliance for the same. But now you have also lost all the sales from Dell (Domlur).

Also to inform you. I’ve been treated the worse by the manager from that store. When asked him about the transport facility, he declined telling reliance would not be offering any transport facility and many other conversations has lost all by hopes on Reliance Digital.

Regards:
Deepak kumar R S
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Reliance Digital — poor service and gifts not received

To,

the General Manager,
Reliance digital,

Dear Sir,

we are cheated customers of relianceDigital. THis refers to the purchases made by us agst. bill no. C25720009 and C25720010 dated 25.09.09. KIndly note that agst. this we have purchase LCD TV , 3 AC and A MIcro wave OVen. It took almost 15 days to install al these componenets at our place after paying to Reliance Digital. Now we have got complaint in the LCD TV installed at our Home. We have given complaint regarding the same to your showroom regarding the same. Even after 5 days after giving the call the service person has not turned up at our place. Kindly confirm how can we realy on your quality and service of such a poor level.
Another issue is of the free gifts to be offered to us against this purchase of Rs. 1,70000/- approx. of value Rs. 55000/- (i.e. Gold chains as confirmed in your bill) Kindly note that till date we have not received the gifts from you. I f you are making such delays kindly confirm why we should not move to the consumer court agst. your poor service.
LAso not that will charge you for the mental harrashment incurred during this process. Kindly let us know within 3 days else we are at our will to take further action.



Girish More.
URwish Engineers, Nasik.
I suppose to buy laptop from reliance digital, Nashik but by seeing such type of worst service I decided not to buy.

Hemant Jadhav
Nashik
[protected]
Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have your contact details and our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital
Hi,
I had purchased a Reliance AC 8 months ago. It had a free installation and 1 Year warranty with it. The AC has gas leak problems since day 1. Inspite of number of followups with customer care, there is no response. I have losed entire warranty period and still waiting the installation. I did not expect this from a Reliance group company.

Thanks & Regards,
Hiral Dedhia
[protected]
I have registered a complaint on 19 sep 2014 vide comp no[protected] regarding failure of connection from 12sept 2014 I Even after repeated call almost everyday two to three times no one has attended till date.I would like to know that any responsible person is there to contact or go for some other dish.never seen such a poor service.
Poor service

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    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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