[Resolved] Reliance Digital — Services not resumed after recharge. | |||
We have Recharged Reliance Digital TV via netbanking and the services were not resumed. After great struggle we were finally able to reach the customer care after one hour. Even though i got a receipt of the payment and they agreed they got the payment they were not ready to resume the service because of thier technical issue.After agreeing to take the complaint they told us it will take three days to take resolve the issue. Does it take three days to look into a small technical issue these days? Is this the way to treat the customers? this is really lousy and pathetic service. I advice nobody go for reliance digital connection as its poor service sucks. Onelince recharge which should happen within minuts takes three days!!. This happens only in India. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
We regret the inconvenience. Your request is pertains to Reliance Communicationt which is a different entity and is not a part of Reliance Digital. Reliance Digital is consumer electronics and appliances store. You can leave your feedback on Reliance Communication at [protected]@reliancedigitaltv.com For more details follow the link:http://www.reliancedigitaltv.com/home.html
Do let us know in case you require our further assistance, it would be our pleasure to assist you.
Warm Regards,
Reliance Digital
We regret the inconvenience. Your request is pertains to Reliance Communicationt which is a different entity and is not a part of Reliance Digital. Reliance Digital is consumer electronics and appliances store. You can leave your feedback on Reliance Communication at [protected]@reliancedigitaltv.com For more details follow the link:http://www.reliancedigitaltv.com/home.html
Do let us know in case you require our further assistance, it would be our pleasure to assist you.
Warm Regards,
Reliance Digital
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We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
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