[Resolved]  Reliance Communications — recharge done but still shows insufficient balance

I asked reliance customer care about new offer.they reccomend me to load recharge of Rs.99.By using this recharge we would to get 500 min to call anywhere in india. so i imeediately rushed to recharge shoppee to load this recharge on mob no. [protected] on dt.11/03/2010 .After loadind recharge i also got confirmation message mentioning recharge successful.After this when i tried to make call i was getting a message "you have insufficient balance".i immediately called to customer care centre for three times but nobody given my answer satisfactory.one of them told me that customer should have minimum Re.1 main balance in mobile. I had rs.0 as main balance . so i again load recharge with Rs.10.But still my balance is deducting from main balance . I m not able to avail benefit of Rs.99 recharge. i m feeling my 99 rupees done wasted.waht should i do?????