[Resolved] Reliance GSM Prepaid — Wrong Balance deduction

mangla.ankit

from Mumbai, Maharashtra

Address:

Rewari, Haryana

Dear Admin,

This complaint is regarding my Reliance GSM mobile no [protected]. From the past one month, I'm facing the automatic deduction of balance from my account. Some packs are automatically activated by the service provider without my consent.
On calling the customer care ,they blame us only by saying that we might have activated the packs by sending the SMS .
I'm fed up of the unsolicited messages, phone calls and the deduction of balance from my account.

Kindly sort out this issue, or else I'll have no other option left than to port my number to some other operator.

Regards,

Deepak Kumar
Rewari,
Haryana
Alternate contact No [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

KAILASH PRASAD SAHA

RELIANCE GSM PRE PAID CONNECTION — WRONG DEDUCTION OF CHARGES

Dear Sir,

My wife has a reliance GSM pre-paid mobile No. [protected](which is gifted by my brother in law-Mr Ajay Kumar Sahu) and it is a life time SIM and every month Rs 40-50/- is deducted from pre-paid account for some services. We made several calls to customer care[protected] but they did not pay any heed instead of promise to stop the additional services for which Rs 40/- to Rs 50/-deducted. It is more than five months.

Lastly I am approaching you on behalf of my wife for redressal of greivances.

Thanks & Regards

Kailash Saha

Abhimanyu Manocha

Reliance GSM Prepaid — Wrong Deduction Of Balance

Firstly they deducted 30 rs and activated some pack on their wish from my reliance prepaid [protected] , when i call to customer care for wrong deduction , they deducted 51 rs 2 times so total 132 rs they deducted .They are cheating with the customer they are deducting balance on their wish , on continuous complaint they are not entertaining. My complaint numbers are[protected] ,[protected] ,[protected] . I will advice to Indian country people. Please do not take any mobile connections from RIM .

Abhimanyu Manocha

Thanks for looking into the matter, because of your help i got my balance back .. thanks .

Abhimanyu Manocha

This is the limit of cheating, they again deducted 51 rupeess, very bad service from Reliance, they by their own wish deducting balance, and speaking to customer care they give very poor response .My mobile number is [protected] .
I will suggest everybody stop using Reliance services ..