[Resolved]  Reliance GSM Recharge By Paytm Company — paytm account recharge successfully but my mobile not recharge

Address:Madhya Pradesh

paytm order no[protected] dt- 09312 recharge reliance gsm no [protected] gprs pack rs 99 on 093 but paytm order status this recharge successful and my mobile not recharge .pls help me
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 99 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

You may also watch our videos for more information: http://vimeo.com/paytm/videos

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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