[Resolved] Reliance Gsm Service — ABOUT WRONG AMOUNT DEDUCTION | |||
SIR, THIS IS TO INFORM YOU THAT I AM NEERAJ KUMAR SINGH,VILL.-MOKHTARPUR,P.O.-MAHNAR,P.S.-MAHNAR, DIST.-VAISHALI,BIHAR,PIN.-844506. AND I HAVE TO LAUNCH A COMPLAIN AGAINST RELIANCE MOBILE GSM SERVICE PROVIDER THAT THEY ALWAYS DEDUCT THE AMOUNT FROM MY ACCOUNT. AND WHEN I CALL AT 198 AND WANTS TO RETAIN MY BALANCE THEY SAID ME THAT IT WAS DEDUCT FOR THE ANY VALUE ADDED SERVICES. SIR PLEASE TAKE A ACTION ON THIS. I WILL BE EVER GRATEFUL TO YOU. YOUR FAITHFULL, NEERAJ KUMAR SINGH Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Reliance GSM — WRONG AMOUNT DEDUCTION
Hi,I am havind connection of Reliacnce GSM [protected]. Yesterday (i,e on 19th Jan 2011)I got notice that some amount had been deducted from my balance. When I enquired from the executives of reliance they told me that on value added service has been activated by default to my number (i,e dream girl service) and was activated since 27 the Nov'10 where there was no any such request forwarded from my side and they also confirmed that the service was activated by default.
Due to whic my amount was continously deducting from my balance since Nov'10. When I asked them to refund the same thy refused for the same and I was told no any such provision is avaliable.
Now I reuqest you to please make them to refund my amount which was deducted and such cases should be stoped as many of costumeres are suffring with the same problem as some times this minor things does not come in focus by coustmers and the compnies continiously
charging and taking the money away from costumers.
Thanks and Regards,
Amit Kumar Thalwal,
[protected]
[protected]
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Reliance GSM Services — Deduction of amount
Sir,I have been using the SIM ([protected]) of Reliance GSM Services for more than 4 years. A lot of problems were observed from its services. Recently i.e. on 07/04/2010, I have paid an amount of Rs. 100/- towards topup and same was credited and shown in my mobile. For utmost surprise, talking to other mobile for 5 to 6 minutes only from my mobile, within 36 hours, the balance amount has automatically reduced and presently it is with Nil balance.
I tried to complaint this problem to Reliance Customer Care Services.But no proper / satisfactory reply is received from their end. They totally ignored my complaint giving false excuses.
Being a poor person, I request you to kindly look into the matter and provide me a positive justice to reimburse the amount deducted by Reliance gsm services and for re-occurrence of such incidents.
Regards,
B. Gopal Rao
[protected]