Reliance Gsm Service — Illegal amount deducted from main account | |||
Hi, My mobile number is [protected]. Today morning I have Rs. 16.39 in my main Account Balance. In the evening when I checked my main balance I found that my main account balance got reduced to Rs.0.01.When I tried to call the customer care complaint number 198 I found that the helpline is blocked from my mobile only. Also same happened with *333 number. I called [protected] and I tried to launch my complaint. But they ignored my request and simply cut the phone. I want my balance deducted Rs.16.39 to be refilled into my main account immediately. Yesterday also I raised a complaint for not getting Internet Connection which is solved partially and I am getting a very feeble Internet signal.And today this incident happened. It is a total harassment for the customer. If this continues I will be forced to take other legal actions as well as leave the Reliance GSM connection. Please take necessary actions. Regards, Sankalan Banerjee Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance GSM — Illegal amount deducted
Dear Sir,I’m Reliance customer of last 4 to 5 years my cell no is [protected] and my name is RAJU AGARWAL my balance is deducted day by day without my knowledge automatically, and I have not applied for any services. i have been contacting the people of customer care , but they are no response for any matter. Reliance customer care service is very bad. I was very upset for reliance GSM service.
plz Sir kindly do the needful help and check the matter