[Resolved]  Reliance Gsm Service — Night calling blocking

Address:Pune, Maharashtra

Hi,

I did a recharge on 8th of november 2010 with Rs 69 on my reliance gsm number [protected] which is a free night calling pack (STD) but on 26th of nov it got deactivated without any notification by the company and i was getting charged during free calling hours
So i recharged with 42 rs voucher which is a free local R2R calling between 11pm to 6 am but it wasnt get activated on my number when i spoke to customer care then he said you already had free STD night calling service active on your number thats why this new voucher is not working but when i said my STD night calling voucher is not working then he said do the new 69 Rs recharge to reactivate the service, then i again did the 69 Rs recharge on 29th Nov but when i called any reliance number in night then again my main balance was getting deducted , i again called the customer care then he said my service is not active thats why it is getting deducted

I never faced such things from reliance before but now from the past 5 days it is getting worst also i wasted 111 rs on two recharges which were of no use please help me , neither my night calling service is working nor the reliance customer care support is giving me proper answer on my problem

My number is [protected]

Thanks & Regards
Rahul srivastava
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

the night calling gives 3lac seconds free. check if you used that limit. i[censored] did, probably that is why ur number is being charged.

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