Reliance India Mobile — E -recharge of rs 650

650 rs E-Recharge Complaint
Hi,

This is regarding the 650 rs std calling card, i am a reliance prepaid user, i used to recharge with 650 rs e- recharge and got the rs 589.30 balance & night calling Rim to Rim free,

two days back i saw this recharge details again on your website, and again got confirmation from customer care executive that this recharge is available,

Yesterday on 23rd aug 2009 i recharged my number with the same 650 rs amount through E-recharge, but i got only rs 428.30 balance in my main account insted of the actual scheme.I am having the confirmation sms for the same, i called in customer care i did not get the proper resolution regarding the same.

I need the rs 589.30 calling card balance & as well as free night calling, please do the needful, because the disatisfaction level is increasing day by day.

Kindly provide me the actual scheme(589.30 bal & 11pm-6am R-R free std) ASPS, for which i recharged my nummber, otherwise i'll take the furthur action.

My Contact No: [protected]
Email: [protected]@gmail.com
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actually ur vendor gave u wrong recharge instead of giving std calling card he recharged ur account with normal recharge.so only vendor can help u.i m just a friend facing same problem here.
Customer Care clearly says that we have to do a eRecharge..So how can it go wrog?? There are no 2 ways of eRecharge!!
My Re-charge card No is[protected]

this card i purchase yesterday 20th Apr 2010 but till date i didn't get balance amount in my mobile

My Mobile No is [protected]- Rinku Kumar Jha

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