My cell no [protected] was diconnected on 5th August 2009 in the absence of valid documents. However, when i took the connection on 23 July 2008, I gave all the documents asked to me and they were verified at that time. After the number was disconnected on 5th August 2009, I asked for the desired documents which I need to provide again to the company but there was no proper response either from Reliance Web World at Gandhinagar, Gujarat or from Customer Care. Then I gave all the documents which was asked from me from Reliance Web World and the connection was not resumed. I dont know how the connection was resumed but was again disconnected. The same thing happened for about 3 times till now as as expected, there was no proper response from either of the above mentioned communication mediums. Finally, I had to warn them that I need to seek help from Consumer Forum but they were too relaxed and took the case lightly.
Please help me in this regard as I have no other choice left and I am very frusstrated.
Thank You.
Regards,
Alok Kumar, Div. Acctt,
O/O Director,
Parks and Gardens,
Gujarat State, Gandhinagar,
Gujarat. Was this information helpful? | 
Reliance Infocomm — Nightmare experience with Reliance Cell phone
I got 2 Reliance number 4 years back and service was ok for first two years. This is when I bought lots of lifetime services that Reliance sells at exorbitant prices – like free sms to one another reliance number, cheap local calls made to another reliance number using my phone. I also updated my phone to Blackberry at 18,000 each. But then suddenly last year reliance canceled service on one of my phone, when asked why they told me that I should go to their center and submit the whole form with new address proof, photos, etc, if I want to retain my number. I did that, but two months back they repeated the story again. I went to their center and they told me that I need to repeat the process of submitting address proof and photos again. I did that again and they restored the service after two weeks. Now last week I again lost the service and I am being asked to go through the process again.Now I don’t want to be jerked around like this: I need Reliance to cancel both my services, refund all those ‘life time’ services you people sold me and pay for my blackberry. I can’t use these blackberries with any other provider and I did not buy them to be used only for 1 year.
My phone number is [protected].
P.S. Of course I am not complaining about pathetic coverage you people have because lots of other phone companies have problem too but no one is selling lifetime service and then limiting the right to use those service with in one year through Fraudulent practices.