Reliance Insurance — Cheated by agent of Reliance

Address:Gujarat

Dear Sir,
I received a call from Delhi office they told me that they are calling from delhi Reliance office and reliance is providing loan on 0% interest. I asked how it is possible then they told me that bank next year reliance is coming to banking sector so for advertisement they are providing the same. I am eligible for 10lakh loan for that I have to purchase 10lakh's policy and maturity benefit will taken by RIL. Then I purchased the policy and paid 50,000 premium they assured me that within 45-60 days I will receive the loan amount they were regularly called for varification but after 60days all their numbers were out of reach. they I came to know that it was fake.
Because I have borrowed 50,000 on interest and I am not able to pay such a big premium for 20 years.
So I have given the cancellation request on 28th Jan-13 but on 8th Feb-13 I received a call from head office that my cancellation request is rejected due to cancellation period is over. then i called to customer care of RIL and asked what should i do so they told me to file a complain to cancellation so accordingly i file a complain for cancellation on 9th Feb but today I received a call from RIL that my cancellation application is rejected.
They accepting that their agents are cheating the customers but RIL is not taking any action against them and honest customers are suffering.
Kindly help me in this matter to have my payment back.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    774
    Pending
    0
    Resolved
    576
    Reliance Life Insurance Phone
    1 800 3000 8181
    Reliance Life Insurance Address
    9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
    View all Reliance Life Insurance contact information