[Resolved]  Reliance Landline — refund of deposit

I am a postpaid customer of landline. In October 2008 I change my connection in to prepaid My No.[protected]. But nowadays I am not get my deposit of rs.1000/- not refunded. I went many times to Thiruvananthapuram(Jagathy) outlet. In each time they say many excuses. Please take necessary steps to get my refund. My address VIJAYAKUMAR.B. T.C.221740,VAZHUTHOTTUKONATHU VEEDU, MELETHUMELE,VATTIYOORKAVU-P.O.,THIRUVANANTHAPURAM-695013, KERALA
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance - Telephone — Deposit amount not refunded to me

Dear Sir,

I already used in my home one Land Line having no.[protected], due to my Job transfer i surrendered the line on June.2007 after closing of my pending bills , so many time i followed in retail shop where i bought my connection but still there is no refund not received in my end, otherwise i plan to suit a case in the consumer court.

I expect ur speedy action

Reliance land line connection — Refund money after termination

Sir,

This is to bring to your kind information that I have surrendered my land line phone at Maximus Financials, R.P.Road, Secunderabad but till today I have not received refund money with you. I request you to do the needful at the earliest. My new address is House no.1-13-3/a/1., Balamrai, Secunderabad - 500003, ( Andhrapradesh ) My land line connection number is[protected] . ( APOO ).WOTC/WW Reference number 31079, Service termination request date - 09.08.2008. WOTC/WW CODE [protected].

Thanking you,

Yours sincerely,

M.S.J.M.Prakash rao.

Reliance Land Line — Refund of Deposit

I had purchased a Reliance landline phone and after using it for more that two years and paying my bills promptly, due to personal reasons had to discontinue their service. I surrendered the phone to my nearest vendor. I was given a slip regarding the refund of my deposit and was told to collect the deposit after three months, since, I was told, that the refund money is given only after three months of the surrender as per the company rules. I got in touch with them after three months and they told me the amount has not been credited and would take another month or so. Five months have passed and still there is no sign of my refund deposit. In spite of repeated inquiries, I kept getting the reply that it would take a few more days, etc. The attitude of the vendor has been even more disheartening because either they do not pick the phone or tell they will call back and never bother to do so. I am really not sure what to do or whom to get in touch regarding this matter.
i had reliance landine postpaid connection number[protected]. its been more than 6 months i have cancelled the connection and i am not getting my deposit refund.
please help for this as cutomer care centre says they dont have informations on landline refund process

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