Reliance Landline — Worst Service and Customer care

Address:

Kerala

If you have any idea to purchase Reliance Wireless please do not do that because I am a suffering reliance customer.
I purchased the Reliance HELLO (ph no: [protected]) for Rs.1280 and they promised me that if you are getting good signal then there will not be any problem. I checked the signal and I was getting full signal so I purchased it.
But after purchasing only I saw the true color of the substandard service they are providing.
I was only able to call or receive call for 10 min only after that I have to switch off and on the phone to make a call. When I call their poor CC they promised me that it was not a big issue and it will rectified in 4 days but on the same day their technician called me and told me that my issue cannot be resolved because I am getting signals from 2 towers. When I told him I was not aware about "Reliance's Full bug network" he said that he was sorry, that's all.
I was certain that I lost my money and I contacted the store from were I bought the pity service. They told me that I have to change to 10 digit mobile number and I have to recharge for another 250 Rs to get the service. I was not in any position to argue so I changed the number and finally I was able to make call after 3 weeks from the purchase of the pity Reliance's substandard land line phone.
After that when I checked the balance I had lost 40 rupees and I called the customer care and they told me that they were extremely sorry for the loss and they can do nothing about the issue. They told me a to call the Nodal officer and gave a infinity ringing phone number.
I think one day Reliance will send people to steal from our home directly.

DO NOT BUY RELIANCE LANDLINE