Reliance Mart — overbilling

Address:

Faridabad, Haryana

TO WHOM IT MAY CONCERN

recently i visited reliance mart sector-35 faridabad on 26,sep2011.i was deeply dissapointed to notice irregularities AGAIN .RAJDHANI BESAN (MRP -RS 65) WAS SOLD AT RS 75[I HAVE THE BILL AS AN EVIDENCE]

(ealier,abt 2-3 weeks there was an overbilling of rs 36 on a food item and on asking the officials they rebuked it as a technical error in the scanning process and expected us to believe it!!!)

WE ARE BEGGINING TO USDERSTAND THE STRATEGIES OF YOUR COMPANY AND HAVE LOST ALL FAITH ON IT.Is reliance is using right software or knowingly doing this kind of buisiness. How many people really check their bills for multiple and over billing of same items.



ALSO THE FREE/GIFT ITEMS ARE NOT PROVIDED WITH THE PRODUCTS AND THERE IS NO ONE AT THE GIFT COUNTER TO ATTEND TO THE CUSTOMERS.


in such a case i would prefer to buy stuff from shops in the locality(atleast they dont try to fool us if they dont provide discounts that reliance mart boasts off in various ads)


i hope the problem is dealt with deep concern ASAP and we get repayment for the loss we have suffred.


IF THAT DOESNOT HAPPEN THEN I WILL NEVER BUY ANYTHING FROM RELIANCE MART AND WILL FAIL TO RECOMMEND RELIANCE MART TO MY FRIENDS AND RELATIVES.FACEBOOK,TWITTER ARE ALWAYS THERE.....


Sanjay kumar
hno-635 sector-37
faridabad

THE BILL READS:

C1020 #0023 14:53:15 26SEP2011
S06047 R012