Reliance Money — UNRELIABLE RELIANCE

Reliance Money — not refund my Rs.500/=

ref. o my mail dt 08/01/2008
==========================
Sir
we sumbitted an apllication form about opening Dmat a/c sep2007/oct2007.when promised you staff that a/c will open with one week maximum. but we wait up to 07/01/2008
Whenever A/c not opened upto 07/01/2008 we done first mail for cancellation of my application and refund my Rs.500.00 (security money).
But i am very sorry to say that we contact to manohar, mr. Anand Prakash, Mr. Vinay & Mr. Ashish ji etc regularrly. Every person take two or three days at every time .

Now, Mr. Vinay & Mr. Ashish ji not receive my selected phonenos
Today i try from 11.00 A.M. Ring always gone but He newver Reponsed me.

We already expances so money for contact and comunication.
At last we requested you that please take my case and instruct to concern person for refund my amount as quickest possible.


Pl. ACKNOWLEDGE ME

Thanking You


Kamal Kant Bajpai
Phone :[protected] Extn. 5170
Mobile : [protected]
Messenger : kk.[protected]@hqcw.sahara.co.in

Reliance Money — DEMAT A/c not opened yet

I had applied for an Demat A/c with Reliance Money on 18/06/2008 and submitted all the documents (Application # [protected]) and also paid Rs.2, 750/- by cheque. But I've not received any reply from them till date. By the grace of almighty god, I got connected to Reliance Helpdesk. But, to my consternation, they told me that my applicatiom is rejected due to improper POA (proof of Address). Now, what is more distressing/ annoying is the IRRELEVANT REASON they had cited, because I had submitted 2 Address proof (Bank statement and Ration card as well). Disappointed with their poorest and dormant service, I asked them to refund my money. But, they are neither activating the A/c nor refunding the money. I've sent more than 70 mails to customer.[protected]@reliancemoney.co.in, but to no avail.
I request the higher ups of the Reliance Money to activate the A/c as early as possible or refund the money (The least they can do).

V.Vivek,
Hyderabad.

I had applied for an Demat A/c with Reliance Money on 18/06/2008 and submitted all the documents (Application # [protected]) and also paid Rs.2, 750/- by cheque. But I've not received any reply from them till date. By the grace of almighty god, I got connected to Reliance Helpdesk. But, to my consternation, they told me that my applicatiom is rejected due to improper POA (proof of Address). Now, what is more distressing/ annoying is the IRRELEVANT REASON they had cited, because I had submitted 2 Address proof (Bank statement and Ration card as well). Disappointed with their poorest and dormant service, I asked them to refund my money. But, they are neither activating the A/c nor refunding the money. I've sent more than 70 mails to customer.[protected]@reliancemoney.co.in, but to no avail.
I request the higher ups of the Reliance Money to activate the A/c as early as possible or refund the money (The least they can do).

V.Vivek,
Hyderabad.

Reliance Money — Demat A/c not opened, money not refunded

My application no is 476650 that I understand is held up or rejected but no feedback provided, nor my money (INR500 thru cheque 004091 Axis Bank) refunded. Several complaints have yielded no results, one of them being 540380.

Title : Bad Business Practices
Complaint Id : 17991
Complaint : I have a on-line share trading a/c with user-id "HASH0080" with reliance money. I recharge my prepaid a/c last year with scheme "PR-500-12" under which I could trade shares for Rs. 5 Lack within 12 Months at a renewal fee of Rs. 500. I renewed the a/c in Aug-08 with one year validity. Recently, I found that Reliance has deducted Rs. 741/- from my a/c on 31/03/09 for "Renewal" which is unjustified as my current renewal is valid upto Aug, 09, and the limit is also available. For recovery, I placed a request with their customer care with request no. 2346018 on 14/04/09. Now, they have returned Rs. 241/- tp my a/c and retained Rs. 500/- as pro-rata charges. The company is not returning Rs. 500/- which it has deducted in an unjustified manner. This amounts to unfair business practices, and I request your good offices to help me in getting refund of the Rs.500/-.
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I fully agree. The complaints can also be filed at http://core.nic.in under link "complaint registration".

I fully agree with Mr.Vivek. My problem is a bit different.

I am writing this letter with utter discontentment regarding my Reliance Money account maintained with you. I opened the account on 24th Apr 2008. Since then I had not operated the account for almost a year as I was not only having time but for want of guidance in trading. From First week of May 2009, I started trading (Tele trading) as I was not fully conversant with online trading. Meanwhile I thought of trading through the Franchise with a hope of earning small money. The franchise is supposed to know the limits of trading in my account.

Without looking in to it he traded beyond the card limit and Rs.4000.00 was debited to my account for trading beyond limit in 3 days & added to this he made a loss of around Rs.2200.00 in a single day.

I have sent mails / Reminders from 30.06.09 till date in connection with login problem & also debiting the account) to customer.[protected]@reliancemoney.co.in, and also to the reliance grievcnce, but to no avail. Till date I have not received a single reply.

My only contention is that, they have charged Rs.1000.00 for exceeding the card limit and this amount is for trading up to 1.00 Crore as I have been informed from the customer care centre. Generally the card limit charges are taken for a year and once this amount of Rs.1000.00 is charged as card limit charge, why should my account be debited on 6 occasions, on 18th June 09 Rs.1000.00 TWICE, Rs.500.00 TWICE, on 22nd June 09 Rs.1000.00 ONCE and on 3rd July 09 Rs.500.00 ONCE even though I have not exceeded the limits on 3rd July 09. I am cursing my self for having chosen Reliance money and am averse to the very name. This is my hard earned money and my dissatisfaction and the pain will not go waste and will be a curse to them.

sir tvm office manager shibu chetting man

Dear Sir,

I request so many times(8) but no response from reliance money.
I fill the form and give a check of rs.- 1200 for opening new account for Dec 2007 but i am not receive my account kit. my application no is -- [protected]

so i request to you either refund my money or give me account kit.

Thanks
Praveen
[protected]

Dear Vivek
Reliance Securities is now much much better than it was one year back. Ration card cannot be accepted as a POA as the same is not accepted by SEBI.