[Resolved]  Reliance Mutual Fund — Wrong Double Deduction in SIP

I had invested INR 5000 /Month through SIP+Insurance in Reliance Mutual Fund (Reliance Growth Fund). On Oct 08 they had deducted 5000INR 2 times. I lodged a complain (complain no.[protected] on 15th October 2008. In spite of several phone calls and follow up they have again deducted INR 5000 two times in Novemebr 2008. I have sent them bank statement desired by them, but they are not refunding me the money. I have called up their Customer Care for 12-15 times in last 2 months. The only assurance I recieved from the Customer Care is that they are accelerating the issue. Every tme their supervisor refuse to talk with me and Customer Care Executive assures me that he will call back. Till date no one has called me back.
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance — intimation of bounced cheque after 15 month

I came to know from cm. care that payment of Rs.493.83 was bounced on mobile number [protected] hence i have received demand message to pay urgently and outgoing service deactivated. surprisingly i have always paid bills through credit card in the last more than one year so there is no reason of bounced payment.
upon inquiry from customer care that such payment was bounced in march 2010 and reliance had informed in May 2011.
this is the height of poor service and management of Reliance ADAG

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