[Resolved]  Reliance Mutual Fund — Mutual funds-age proof

Address:

Udaipur, Rajasthan

one of my client was paying prm for his grand son after his death the mother wish to be proposer i had submitted all req doc in jan 2010 later in april 2010 bthey ask for age proof of monor & relationship of mother to son i had submitted the school marksheet in oct 2010 till maarch 11 they were asking the same doc later i had resubmitted the same in feb 11 , they accept it & now they are confused that wethera marksheet of minor from school duly signed by gazetted officer is acceptable or not.

the complaint no is 13897952
followed the last communication as emailed

Dear Sir,
Pl tell me what are the doc pending from my end so thaat i will submit the same.

Looking forward to hear from you,

Regards,

Nilesh Soni

Asst Manager-HNI sales
Email : [protected]@rediffmail.com

Mobile :[protected]
:[protected]
Team work always perform .

On Thu, 24 Mar 2011 08:17:06 +0530 <[protected]@reliancemutual.com> wrote
>Date :24/03/2011 8:12:44 AM
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>Dear Investor,
>We thank you for writing to Reliance Mutual Fund.
>With reference to your email dated 19/03/2011, regarding Complaint no 13897952, as discussed we request you to kindly submit all the required documents to your nearest RCAM centre for the same to process.
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>For any further information or assistance, please contact us on our 24 hours Customer Service Centre[protected]toll free) or[protected]. You can also write to us at [protected]@reliancemutual.com.
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>We would be happy to assist you.
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>We value your investment and thank you for your trust in Reliance Mutual Fund.
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>Regards,
>
>Mekala Anil Raj
>Customer Care
>Reliance Mutual Fund
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>KYC Mandatory from 1st January 2011 for all types of investments irrespective of amount.
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>Existing investors can Generate Online IPIN through Reliancemutual.com site in 3 easy steps.
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>IVR services for Account Statement, last five Transactions, latest NAV and Account Balance through our contact center local STD code plus[protected].
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>SMS facility to receive alerts on scheme balance & NAV, send a text message Balance to [protected], for multiple folio's SMS Balance (Space) last 6 digits of your folio number to [protected].
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>NAV of your scheme - for single folio SMS "mynav" to [protected] & for multiple folio's SMS "mynav" (space) last 6 digits of the folio number to [protected].
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>From: [protected]@rediffmail.com
>Sent: 19 Mar 2011 07:44:30 -0000
>To: "[protected]@reliancemutual.com" [protected]@reliancemutual.com
>Cc:
>Subject: Re: Complaint no 13897952
>
>Dear raj,
>this is w.r.t. compalint no mention above & last disussion hled with ur Exe pls note that the Mobile no of Client are [protected] &[protected] pls talk 2 client Sharda devi bapna for any query if avl.
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>On Sat, 19 Mar 2011 12:00:35 ,<[protected]@reliancemutual.com> wrote
>Date :19/03/2011 11:59:41 AM
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>Dear Investor,
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>We thank you for writing to Reliance Mutual Fund.
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>With reference to your email dated 17/03/2011, regarding your complaint ,we regret the inconvenience caused to you due to delay in addressing your query. We are following up for the case on high priority and shall revert to you with complete information within 7 working days.
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>We appreciate your cooperation in the interim.
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>For any further information or assistance, please contact us on our 24 hours Customer Service Centre[protected]toll free) or[protected]. You can also write to us at [protected]@reliancemutual.com.
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>
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>We would be happy to assist you.
>
>
>
>We value your investment and thank you for your trust in Reliance Mutual Fund.
>
>
>
>Regards,
>
>
>
>Mekala Anil Raj
>
>Customer Care
>
>Reliance Mutual Fund
>
>
>
>KYC Mandatory from 1st January 2011 for all types of investments irrespective of amount.
>
>
>
>Existing investors can Generate Online IPIN through Reliancemutual.com site in 3 easy steps.
>
>
>
>IVR services for Account Statement, last five Transactions, latest NAV and Account Balance through our contact center local STD code plus[protected].
>
>
>
>SMS facility to receive alerts on scheme balance & NAV, send a text message Balance to [protected], for multiple folio's SMS Balance (Space) last 6 digits of your folio number to [protected].
>
>
>
>NAV of your scheme - for single folio SMS "mynav" to [protected] & for multiple folio's SMS "mynav" (space) last 6 digits of the folio number to [protected].
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>From: [protected]@rediffmail.com
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>Sent: 17 Mar 2011 09:04:07 -0000
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>To: "[protected]@reliancemutual.com" [protected]@reliancemutual.com
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>Cc:
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>Subject: Complaint no 13897952
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>Dear Mam,
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>Pls find herewith The req letter (age proof) of MINOR MUDIT BAPNA as attached it was already been submitted at ur Reliance AMC udaipur 2 months back pls look in the matter & do needful
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>Looking forward to hear from you,
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>
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>Regards,
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>Nilesh Soni
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>Asst Manager-HNI sales
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>Email :[protected]@rediffmail.com
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>Mobile :[protected]
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>:[protected]
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>Team work always perform .
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>On Thu, 17 Mar 2011 13:08:50 +0530 Vibha.[protected]@relianceada.com wrote
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>Dear Sir,
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>Please find enclosed birth certificate asprovided.
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>Regards
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>Vibha Pal
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>Branch Operation Executive
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>RCAM Udaipur
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>[protected]
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>OUR VISION :"To be a globally respected wealth creator with an emphasison customer care and a culture of good corporate governance"
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>PS: You may now request for a soft copy of your account statement fromour website, which is just a click away. All you have to do is log on toour website www.reliancemutual.com and click on "Account statementon email" in the center of the homepage. Enter your Folio number andyou shall receive the statement on your registered email address.
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>Your QueryComplaint Reference No:##[protected]##(Please don't delete this line on reply)
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>Your QueryComplaint Reference No:##[protected]##(Please don't delete this line on reply)

pl tell reliance the meaning of age proof