[Resolved] Reliance Mutual Fund — Discontinuing SIP

kotwalrahul81

from Hyderabad, Telangana

Address:

Udaipur, Rajasthan

Dear Sir,
I was member of Reliance Mutula Fund family and was investing in SIP Plan since Sept-2007 under the account nos. [protected] for monthly installment of Rs. 1,000/- each. However, on my request for discontinuing from the above scheme, till date deduction is still contunuing. However, it has been noticed that even after clear cut instructions for discontinuation of above and after receipt of redemption money, deduction of monthly amount of Rs. 1,000/- from my Bank Account has continued. I request you to check up your records additional amount debited from my account be returned back to me. Kindly look in to matter and inform the further line of action for resolving the case.

With regards.

Arvind Kumar Kotwal
Agent code-ARN-0155

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Oct 27, 2016

Complaint marked as Resolved

Verified Support

Jul 25, 2011

Reliance Communications Customer Care's response Dear Mr. Kotwal,

This is further with reference to your comments on Complaints complaints website.

We wish to inform you that till date we have not received your request for SIP cancellation under the folio number [protected].

We request you to provide us with the details such as date, place of submission, a copy of acknowledgment, to enable us investigate further.

We also observe that your contact details are not available in our records; hence, we request you to provide us with your Residence Number/Office Number/Mobile Number/email id, so that we can have the same updated for any future communication/Correspondence.

Assuring you of our best services at all times.

Regards,

Reliance Mutual Fund