[Resolved]  Reliance Netconnect — AWFUL SERVICE

Address:

Pune, Maharashtra

I have been using reliance netconnect for the past 6 months and i have been experiencing numerous problems all through!
The web sit for reliance netconnect is very inefficient and a lot of the information provided needs to be updated regularly( e.g. most of the customer care phone numbers given do not work).
The data usage is not given in terms of money but its given in terms of kilobytes so i have to convert it to MBs/GBs first, then convert it to rupees to check my bill, which is very time consuming.
In addition, my bill was wrongly displayed after changing my plan and i had to make numerous trips to the reliance outlet in karve nagar to get the bill right.
The service provided by the outlet here (reliance communications, karve nagar branch) is just awful to say the least! The employees are extremely inefficient and do not pay any heed to the customer's problems. They are not trained well in solving problems of the customers and do not respond well to the problems!
We have been very troubled by our experience with reliance and the service provided!
Its a disgrace to the reliance community!
I hope my complaints will be taken into account and i hope that those changes will hold me back from discontinuing reliance netconnect!