Reliance Netconnect Broadband + — Poor Speed of Internet

Address:Pune, Maharashtra

I have purchased a new Reliance Netconnect broadband connection. Reliance company is claiming the speed of the internet as 3.1Mbps

whereas most of the time speed os 3.1Kbps, I have never got a speed above 30Kbps

Although signal strength is very good. but speed is very slow.

After contacting many times customer care, there is no reponse since last one week.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Reliance Netconnect Broadband+ — Very Low Speed

I have been using Reliance Netconnect Broadband+ for almost 6 months now. I never get consistent download speeds in this. I'm using it in Pune. I get download speeds above 100 kbps not more than an hour in week and most of the times it is somewhere around 10-15 kbps and sometime it stoops down to even 2-10 kbps. I have complained about this to reliance customer care more than 12 times by now. No response! They always say that my complaint will be taken in priority status and that I will get a solution within 4 days maximum. They also say that the customer care people will give me a call back within 24 hours or so but my friend, I never got a single call back from them. I maintain my dell studio laptop in the finest of conditions with regular antivirus checks and other sorts of services. Later on, I got to know that this was a problem faced by not only me but almost everybody who used this connection. I suggest you to keep away from this connection.
yes I do agree with this complaint and I too had this issue and after continuous follow up I got the issue resolved the reliance technical team and customer care team are very poor in technical knowledge and do know how to handle complex issues.Every one stay away from this connection.

Reliance Netconnect Broadband + — Low Internet Speed

Its been the past two month since I'd applied for the Reliance Netconnect Broadband+ with monthly rental of Rs. 750 with the promised speed o[censored]pto 3.1 mbps for the bundled 5GB usage. For the whole time never had I witnessed the speed more than 180kbps. To make things worse I now get only approximately 18kbps. I am very confused right now as its been barely two month since I bought the data card and I don't want to change it in such a haste. I really wish Reliance would let make full use of it and not disappoint us.

Sincerely,
Dhruv.

Reliance Netconnect Broadband+ — too low speed

they promised me a speed of 3.1mbps but the speed which i get is less than 200 kbps.RELIANCE BROADBAND PLUS should change the advertising name as RELIANCE DIAL UP PLUS..AN UNPROMISING PRODUCT.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information