[Resolved]  Reliance Netconnect — Internet connection not activated

1. I had taken a post paid Internet connection with no [protected] of Reliance Netconnect in Feb 2008 from Haldwani uttarakhand.After using it for 1 year I terminated the connection by clearing all the dues in march 09 and kept the data card unused(RSN-RHWAC[protected]) for this period.
2. On 22 aug i took new no [protected] by submitting all documents.
3. Now the connection is not through,reliance customer care people are saying that on data card once post paid connection is used then new prepaid (connection cannot be established(told by reliance customer care jodhput where i m posted).
4. A device of 3000/- rupees is worthless. i request reliance to do needful to rectyfy this problem.
mob no [protected]