Legal action against Non-payment bill
Actually I bought one reliance net connect modem on dec 20 2011 with the amount of rs. 2500/- (3 month unlimited use) after that work like prepaid without doing anything from our end likewise told and sold by Mr. Saravanan (who may be a sales person or dealer of reliance net connect). I asked him how it will be work like prepaid after 3 month without doing anything, he told me that is the offer of this modem we will send your date as mar 20 2012 to the corresponding peoples to convert it as prepaid. so you can use the modem after march 20 as prepaid.
so i bought the modem and i have used till mar 20. then i kept my modem safely to use at necessary times simply by recharging based on my requirements. but now i am receiving messages like,
Dear Reliance Customer Demand notice Generated against your non payment of HSD 9380491317 Rs. 1269/- shall be delivered shortly make payment on Online or Nearest Outlet and avoid Legal Action.
So I called to customer care and talked with them regarding the issue, they told you would have used some additional GB like (1147MB) after the date like that. oh ok then I told them that ok i am ready to pay rs. 500/- maximum like that. But they told me to pay full amount. I asked them,
Mam because of that person instructions i didnt use after mar 20. then why i want to pay rs. 1269/- please tell and resolve the issue, then she told ok we will calculate the money for your usage and send you via mail. then i told ok. but next day another mam called me from reliance head office and told you have to pay rs.1269/-.
I dont understand the complete problem, Please tell the solution for me to finish the issue smoothly sir.
Thanks and Regards,
Naveen kumar G.
Mob - 91766 11751.