[Resolved]  Reliance Netconnect — Not resolved the wrong reduction problem

Address:Howrah, West Bengal

Hello Sir, I am Amit kumar Panja and I am a user of LM 199 Internet plan. Which is totally unlimited plan for 30 days but I cannot use this service properly because it stopped his service before 30 days. This problem is happened from 09/07/2012 to 05/03/2013, total 9 times. For this problem I already complains so many times and company agents are tell me for resolve this wrong reduction but this problem is not be resolved. What is this problem & why this problem is not resolved? Why this wrong reduction is continue for every months ? Last complain number[protected]. Please check this wrong reduction details & my recharge details- Time: 09/07/2012, 12:06:04, You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 28/07/2012, 12:01:17,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 07/09/2012, 09:33:14,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 07/10/2012, 10:35:53,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 06/11/2012, 12:08:03,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 05/12/2012, 12:09:16,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 11/01/2013, 18:45:41,You have successfully subscribed to the Netconnect Service for WB00 SDCA.
Time: 07/02/2013, 16:13:20, You have successfully subscribed to the Netconnect Service for WB00 SDCA. My Netconnect number-[protected] and my contact number-[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that benefits will be getting credited to your account very soon as you will be intimated on the same.


Regards,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information