[Resolved]  Reliance Netconnect — Poor Service/False claim of speed

Address:

Pune, Maharashtra

Hello guys,

This is the second complaint I am writing about Reliance Netconnect. Reliance claims to provide speed upto 3.1 mpbs. I was not even expecting that much speed but I was expecting that I will get atleast 1 mpbs speed. After purchasing the device, I was not getting coverage at my area for more than a month. so my first complian was about that. They said they cant do anything but still I was forced to pay for the bill even if they failed to provide me service. Now I am moved to a new area in Pune and have full coverage in this area. and do you want to know the speed I am getting?? only 20 to 200 kpbs. ya thats right. that is not even a broadband speed. in day time, in very rare occations you will see speed up to 800kpbs(that is not consistent, speed fluctuates a lot between 100 kpbs to 800kbps). And at night speed are pathetic. even a wap page on your mobile with gprs connection will open faster than reliance netconnect at off peak hours.

By writing this complaint here, I am not expecting any help from reliance or anyone. because I know what will be the end result(more frustration and waste of time). I just want to warn others about this and suggest others to consider other internet service provider. Thank you.

Saswat.