Reliance Netconnect — Again Cheap Activity of Reliance | |||
Myself ravi kumar nemiwal. In my family we are using 4 and 5 reliance gsm number. But there are two mobile number disputed first is [protected] and second is [protected]. When we recharged account on these numbers reliance always deduct some amount and then we want complaint to customer care on these two number (*333 and 198) reliance always cut the call when customer executive on line. Yesterday 50 rupees deducted from [protected] this number. No any notification we have received for this when we checked our balance than we found 50 rupees deducted from our accout. I can't understand that why reliance done this cheap activity, is reliance a poor company or other fraud company like gold sukh? Please tell us that now we change your network or not. Either you refund my money or we change your network. Thanks!!! Ravi Kumar Nemiwal Was this information helpful? | |||
 3 Comments | |||
Comments
Today i have received a call form this number [protected]. She said that " yes sir some amount realy deducted from your account so yesterday evening amount was credit in your account". But i don't received any amount in my account.
And one thing i can't understand that some people agree with me but someone not.
Can you explain it.
And one thing i can't understand that some people agree with me but someone not.
Can you explain it.
Toda i have received a mail...
[[protected]@relianceada.com [protected]@relianceada.com
3:11 AM (7 hours ago)
to me
Dear Customer,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding amount deduction.
We regret for the inconvenience caused in this regard.
Kindly note that, as per your SR.No.[protected] waiver of Rs 30 is posted in your account and HunVP54646 pack has been deactivated.
It is a pleasure to have you as a part of the Reliance family.
It is our pleasure to assist you.
Regards,
Vasanth
Customer Care
Reliance Communications Ltd]
but Mr Vasanth,
No any amount credited in dispute number, i think you just write this only for customer satisfaction but i want to tell you it is not a cs satisfaction, it is a fraud. I think reliance don't know how cs satisfaction. You all required more training for customer service. In this situation reliance should be close customer service. You all people only fake. I'm not satisfied with you customer service. Can you give me date when you credited 30 rs in my account.
[[protected]@relianceada.com [protected]@relianceada.com
3:11 AM (7 hours ago)
to me
Dear Customer,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding amount deduction.
We regret for the inconvenience caused in this regard.
Kindly note that, as per your SR.No.[protected] waiver of Rs 30 is posted in your account and HunVP54646 pack has been deactivated.
It is a pleasure to have you as a part of the Reliance family.
It is our pleasure to assist you.
Regards,
Vasanth
Customer Care
Reliance Communications Ltd]
but Mr Vasanth,
No any amount credited in dispute number, i think you just write this only for customer satisfaction but i want to tell you it is not a cs satisfaction, it is a fraud. I think reliance don't know how cs satisfaction. You all required more training for customer service. In this situation reliance should be close customer service. You all people only fake. I'm not satisfied with you customer service. Can you give me date when you credited 30 rs in my account.
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
When i talk your customer executive than he said that "Yes sir some amount was deducted from your accout". After a long discusssion with excutive they transfered my call to senior executive he change own word. He told me that there have no wrong deduction from your account. I think there was nobody well educated and they are missguiding to customer so could you tell me which type service you provide to customer. I know only one thing please refund my money otherwise i will take so strick action against you and your orgnization.