| Address: | Thiruvananthapuram, Kerala |
Dear Sir
This is to tell you that, i rasied a issue back 2 months ago in Dec 2010, but till now no one has taken any thing seriously, I will the customer care and they will ask the same details everytime and then say wpur dept will look into it, and then finally no more response. No one is serious to resolve to issue. They always keep saying that within 48 hrs your issue will be completed. Bu nothign happens
The problem: I am relocated from mumbai to trivandrum and for lst 2.5 months i am not getting any tower in my area (Kazhakuttom, near techno park, trivandrum). The signal is very weak which is between 0 or 3. And i am getting bill every month even for not able to use my internet.
I want to know, how much telephone call should i make or how much time do i have to get this rectified. And why should I pay the bill for the same.
MDN No : [protected]
Name : Rohan Chowdhary
Taken from : Mumbai.
Kindly look into this issue.
Regards
Rohan Chowdhary
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