[Resolved]  Reliance Netconnect — Overcharging

Address:

West Delhi, Delhi

Reliance netconnect No [protected]

Received a call from your company regarding my complaint

I am comitted to my point that a submitted a requisition to terminate the service on 28 Aug 09 and paid Rs 500/- in advance to you gopinath bazar delhi cantt outlet as my cycle was till 05 sep 09

why didn't you people acted on my requisition instead you were interested in sending me bill and threats from lawyers, is it your customer care ?

your record only shows that my usage after 28 Aug 09 is nill

your company says that they did not receive any such request so continued billing, Tell me why should i pay you in advance and stop using your service because i wanted to terminate only, it is the inefficiency of your staff at the outlet who did not respond to the request

Grabbing Rs 620/- by sending threats through lawyers is so unjustified that it really sucks

If you have even minimum of shame in you, should apologise to you customer for overcharging and return me Rs 620/- with full dignity

just by calling me you can never justify first inefficiency of your staff and then excess charging