Reliance / Paytm — recharge not successful

Address:Satna, Madhya Pradesh

i hv recharge mobile no [protected] from paytm.com on 28 march 2012 worth 101 gprs pack. paytm account show recharge successful but reliance company not recharge my number gprs pack . i hv many times complaints but not shortout my problem so pls solve my problem.
my order no 23614849 recharge on 28 march 2012 rs 101 from paytm.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

reliance recharge — Recharge is not successful

Dear Sir,
yday I had rechaged Rs.150/- our mobile no. [protected] through your site. but amount not credited my mobile a/c. payment debited in my bank a/c.

please verfy your a/c and credit to my account

Order no[protected]

regs
Ajay
[protected]
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 101 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
recharge not successful
i hv recharge mobile no [protected] from paytm.com on 30 october 2012 worth Rs.50 talk time. paytm account show recharge successful but reliance company not recharge to my number . i had complaint on this already twice . complaints but not shortout my problem so pls solve my problem.
my order no 54164197 recharge on 30 october 2012 Rs 50 from paytm.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information