[Resolved]  Reliance Prepaid Mobile — Service pack activation without my consent

RIM Prepaid — Activate my Phone

Respected Sir,

I had purchased 99/- GSK card after few day my phone is diactivated.Why

Number is [protected]


Rgds
Javed Alam
Mob-[protected]

not activate mobile number still moble no-[protected]

Reliance Prepaid Mobile — service packs activated without consent

i am using reliance prepaid cell for over 2 years..since few months some FMIndia pack and devotional pack is being activated and renewed on my cell without my consent.I complained in customer service but they are saying no such pack has been activated.
plz help!!Every month 30 rs r being deducted frm my balance and i m unable to deactivate that pack.

Respected Sir / Madam,
I Avinash Hanchate having an Reliance prepaid connection (cell no [protected]), Got a call from your respected company ( There phone nos are [protected],[protected],[protected] regarding an offer of converting reliance prepaid to reliance postpaid & the plan was of Rs.225 + 99=334( reliance to reliance free in Maharashtra circle).I readly agreed to this scheme.
An agent came to place & after signing the documents, gave me reciept ( no is [protected] dated[protected] of Rs.500.00 which i paid him.After calling them i was been told this will be done in 2 days, but I sorry to tell you today is[protected] And My cell has not been transformed from prepaid to postpaid.I have lost hope &my hard earned Rs.500.Now my prepaid validity is also finished and dont know wether i should recharge with prepaid card.
please Help me.

absolutley correct point. from my n my 2 friend's cell too, from last 4 months 4 packs ( i.e. health pack, beauty pack and some other) was activated and renewed without any notification. unsubscription numbers provided is always invalid. also customer care number--*333 and complaint section from *369 are always remained close under emergeny for 2 hours. dont know when this 2 hours will come to end??

Reliance India Mobile — Unknown service activated without my permission

Hello,

have complaint for Reliance India mobile many skims and services active from them side. I dont know about that services and they charge on my mobile account when I have recharged my mobile. I have faced this problem from many days. I also talk to customer care executive 4-5 times . He told me you have activated some services. But I didn't active any service I told clearly but he cannot refund me from last 2 reduces. I want my payment back. I also activated do not disturb service. Then How it is possible to I got call from service provider. My contact no.is [protected].

I want refund my money.

Anil Goyal

Reliance Prepaid Mobile — Services, Customer Care

my service request no.[protected]dt. 30/01/10) which was to be solved within 48 hrs is still pending because of which i have faced some financial loss of my mobile balance. i have faced a highly unsatisfactory customer service.

TO
RELIANCE CUSTOMER CARE

SUBJECT:- DISCONNECTION OF SERVICE OF MOBILE NO [protected].

DEAR SIR,
THIS IS TO INFORM YOU THAT MY ABOVE MOBILE NO WAS IN PREPAID SCHEME SINCE LAST THREE YRS.
M/S B.W.CREDIT 40, SADHNA ENCLAVE NEW DELHI PH NO[protected] ASSOCIATES OF RELIANCE MOBILE KEEP ON CALLING ME EVERY DAY THAT YOU ARE OUR PROSPECTIVE CUSTOMER AND POSTPAID SCHEME SHALL BE BENEFICIAL TO YOU AND THEY SEND THEIR REPRENSENTATIVE AT MY HOME TO CHANGE THE SCHEME FROM PREPAID TO POSTPAID AND TOOK RS 250/- AND ALLTHE REQUIRED DOCUMENTS ON 10.01.10 VIDE RECEIPT NO 453 AND ASSURED ME THAT WITHIN 72 HRS MY SCHEME WILL BE CHANGED. SINCE THEN I AM ON HUNTING ON THE TOP OF IT. MY MOBILE SERVICES DISCONNECTED ON 7.03.10.
I LODGE A COMPLAINT AT RELIANCE WEB WORLD AT DLF GALLERIA GURGAON & RELIANCE WEB WORLD SEC 14 GURGAON AND ALSO LODGE A COMPLAINT TO YOUR BOMBAY OFFICE THE COMPLAINT NO IS[protected].
WITH THE DISCONNECTION IN THIS REGARD, I ALSO CONTECTED MR ABHISHEK MITRA ZONAL OFFICE EXECUTIVE AT DELHI BUT ALL MY EFFORTS ARE USE LESS.
DUE TO DISCONNECTION OF MOBILE SERVICE SINCE 7.3.10, I LOST GOOD CLIENTAGE & COMMUNICATION TO MY RELATIVES IN EMERGENCY, THEREFORE, YOU ARE REQUESTED TO ACTIVATE MY SERVICE WITHOUT ANY FURTHER DELAY AND TAKE APPROPRIATE ACTION AGAINST B.W.CREDIT ASSOCIATES OF RELIANCE MOBILE.
YOUR IMMEDIATE ACTION SHALL BE HIGHLY APPRICIATED.

COPY TO - - MINISTRY OF INFORMATION AND BROADCASTING

VIJAY KUMAR N-167 SOUTHCITY I GURGAON [protected]

Reliance GSM Pre paid — Activating Some service without intimation

I am having a prepaid mobile connection Reliance GSM Prepaid on which company is activating services like MAGIC MOVIE PACK / ASTROLOGY PACK and deducting money from the prepaid account balance with out my consent.after activating such packages informing through SMS. But when I approached the customer Care they agree to stop such services but refused to refund the deducted money.
My connection No. [protected]

Reliance GSM — ACTIATING THE SERVICES WITHOUT ANY INTEMATION

Hi Sir,
I am a new user of reliance gsm services ..... I have recently purchased a new sim card and it got activated on time also the reason of launching a complaint is without giving me any of the intimation they have been subscribed me for the 'news' services... I have been called up to the customer care also but they told me that i have done it. But i have not done it only then why should I pay for it and they have deducted Rs.20 from my account also . So I need my Rs.20 Back. And please don't activate any of the services by the time i don't give you the intimation for activating the service
So please do the needful for me.. And try to refund it back.. And My Mobile no. [protected]..

Reliance Prepaid Service — Activation of service pack without intimation

Dear Sir,
My cell no is [protected]. Prepaid card. Two times the unwanted service packs are activated forced fully with out intimation and charges are debited. Till now I have loosed Rs 90/- and still it is continue even after complaining to Customer care center & service assurance of reliance. Who will re wart back this amount. I want back my amount from reliance. Even after activated DND so many unwanted calls,sms, service pack informations are receiving. Please take the necessary action .

Reliance Prepaid Service — cut of unwanted charges & poor customer care service

sir i have reliance prepaid mobile no [protected] whatever recharge always cut of money due to unwanted service. your c/c service very poor just saying thanx.......thanx Reargds

Dear Sir,
My cell no is[protected]. Prepaid card. The unwanted service packs are activated forced fully with out intimation and charges are debited. countinue I am loosing money per day 1 rs for Asaran bapu quotes which i never permmittted to active this service, just i am browned off with reliance gsm services. i can, t change number because this number has been given in all my circles. even after complaining to Customer care center & service assurance of reliance. but they do not recieve calls and phone is being put on hold all the time. Who will re wart back this amount. I want back my amount from reliance. Even after activated DND so many unwanted calls, sms, service pack informations are receiving. Please take the necessary action.

Even I faced the similar issue, I was using Reliance GSM since 1 year. last month they had deducted 250 Rs by activating various SMS packs. I registered a compailnt on this and did not get any response, then I escalated this issue to the Nodal officer (Phone numbers available on Reliance website), he agreed to refund the amount within 2 working days.

Overall I am very much dissatisfied with the reliance service and their unethical acts.

sir my no is [protected] and my balence is decucting everday so pls u are requested that kindly de-activate the two services ( bollypack and killer bat) services of my number .even after complaining to Customer care center & service assurance of reliance. but they do not recieve calls and phone is being put on hold all the time. Who will re wart back this amount. I want back my amount from reliance.