Reliance Prepaid Mobile — Deduction of charges without use

abhayphansalkar

from Mumbai, Maharashtra

Address:

Coimbatore, Tamil Nadu

Inspite of repeated complaints and requests with Customer Care, large sums of money are deducted from my pre-paid accounts for mobile nos [protected] and [protected] since last six months. Every day at least Rs 20-30 are deducted. Promotional SMS' and calls continue throughout the day. Very callous customer service and fleecing attitude of the company.

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Comments

gaurav singh

from Chennai, Tamil Nadu

Reliance Prepaid Mobile — Lapse of scheme 496 without prior approval of customer

I took a new reliance connection on 21st of july(new set) mobile number [protected].
On the same day i recharged it with 496 rupees ( reliance-reliance ) S.T.D free scheme at 12:55 P.M. After that i put a top up of 201 rupees. But i am still charged for calling Reliance S.T.D mobiles. customer care is telling that my 496 scheme got lost. I confirmed it from the dealer BTM SHOP he is confident that there is no problem from his side. I think it is unfair and no one from reliance listening to me.I lost all my balance of 200 rupees for calling on reliance STD numbers inspite of having STD free plan. From my this experience i can never suggest a person to take reliance mobile. I am very dissatisfied from reliance customer care. After calling 10 times i have not got a clear reply. Reliance such a big name and what a service they are providing its a shame

Thanks,
gaurav singh
mo. no [protected],